Terms of Use

Last Updated: February 6, 2026

Acceptance of Terms

Welcome to MissionClaw. These Terms of Use (“Terms”) are a legally binding agreement between you (“you”, “Customer”, or “User”) and Bulk Studio (d/b/a MissionClaw) (“Bulk Studio”, “MissionClaw”, “we”, “us”, or “our”) governing your access to and use of the MissionClaw websites, VM provisioning experience, and related services (collectively, the “Service”).

By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy. If you do not agree, you must not use the Service.

IMPORTANT: These Terms contain provisions that limit our liability and require binding arbitration of disputes. Please review these sections carefully.

Definitions

For purposes of these Terms:

  • “Service” means the MissionClaw websites, software, documentation, onboarding flows, APIs (if any), and related services provided by Bulk Studio.
  • “VM” means a virtual machine (or similar hosted compute instance) provisioned for you through the Service.
  • “OpenClaw” means the OpenClaw software stack installed or made available in your VM.
  • “Harness” means MissionClaw components that help manage the OpenClaw environment (including container lifecycle, configuration, and installation of tools).
  • “Marketplace Tools” means installable agents, tools, integrations, templates, or other add-ons made available via the Service, including third-party submissions.
  • “Customer Data” means data, content, prompts, files, configurations, secrets/keys, logs, and other information you submit, upload, generate, or transmit through the Service.
  • “Third-Party Services” means external services you use with the Service (for example: model providers, messaging channels, hosting, and payment processors).

Service Description and Availability

MissionClaw provides a VM with OpenClaw installed, plus a harness to help you manage the OpenClaw container and install ready-to-use Marketplace Tools. The Service may include onboarding checklists, provisioning status indicators, and integration options.

We will use commercially reasonable efforts to make the Service available. However, we do not guarantee uninterrupted availability or error-free operation. Maintenance, updates, capacity limits, third-party dependencies, and events outside our control may impact availability.

Beta Features and Trials

We may offer beta features, previews, pilot programs, or free trials. These are provided “AS IS” and “AS AVAILABLE”, may change or be removed at any time, and may contain defects. Do not rely on beta features for safety-critical, compliance-critical, or mission-critical operations.

Eligibility and Authority

You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal authority to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account, whether authorized or unauthorized. You must promptly notify us of any suspected unauthorized access.

You are also responsible for securing your environment, including:

  • rotating and protecting API keys and access tokens;
  • setting access controls for your team and contractors;
  • configuring integrations, network access, and permissions appropriately;
  • reviewing and validating Marketplace Tools before using them.

Customer Responsibilities; No Professional Advice

You control how the Service is used and are solely responsible for:

  • the configuration, deployment, and operation of your VM, OpenClaw, and Marketplace Tools;
  • the accuracy, legality, and appropriateness of Customer Data you provide;
  • reviewing, testing, and validating outputs and recommendations generated by OpenClaw, agents, tools, or model providers;
  • ensuring your use complies with applicable laws and regulations (including privacy, IP, employment, export controls, and sector-specific rules).

Outputs generated by the Service may be incomplete, incorrect, biased, or unsafe. The Service does not provide legal, medical, financial, safety, or other professional advice. You must not rely on outputs for decisions that could cause harm without independent review and validation.

Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • reverse engineer, decompile, disassemble, or attempt to derive source code or trade secrets of the Service (except to the extent such restriction is prohibited by law);
  • access or use the Service to build a competing product;
  • disrupt, overload, or interfere with the Service or related systems;
  • attempt to gain unauthorized access to any accounts, VMs, systems, or networks;
  • introduce malware or harmful code;
  • use the Service to violate rights of others, including intellectual property or privacy rights;
  • use the Service to engage in unlawful surveillance or to process data you do not have the right to process.

We may suspend or terminate access for suspected violations.

Marketplace Tools and Third-Party Content

The Service may allow you to discover, install, or use Marketplace Tools. Marketplace Tools may be created, published, or maintained by third parties. We do not control and are not responsible for third-party Marketplace Tools, including their behavior, security posture, licensing, support, accuracy, availability, or fitness for your purposes.

You are responsible for:

  • reviewing Marketplace Tool descriptions, permissions, and documentation;
  • evaluating security and compliance risks;
  • confirming licensing terms, pricing, and usage restrictions;
  • ensuring your organization approves the installation and use of Marketplace Tools.

Third-Party Services (Model Providers, Messaging, and Integrations)

Your use of Third-Party Services is governed by those providers’ terms and policies. Third-Party Services may include, without limitation, model providers (for example, OpenAI, Anthropic, or Google), messaging channels (for example, WhatsApp or Telegram), and payment processors.

We are not responsible for Third-Party Services, including outages, changes, latency, pricing, content moderation decisions, account suspensions, or data handling practices by those providers. If you choose to connect Third-Party Services, you do so at your own risk.

Fees, Subscriptions, and Payment

Some features of the Service may require payment. Pricing, billing cycles, and included features will be described at the time you subscribe or purchase.

Payments are typically processed by a third-party payment processor (for example, Stripe). We do not store complete payment card numbers on our servers.

We may change pricing or plans over time. If we make material changes that adversely affect you, we will provide notice consistent with applicable law and our policies.

Intellectual Property

The Service, including its software, user interfaces, and documentation, is owned by Bulk Studio and protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, or create derivative works from the Service.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes.

Customer Data; Feedback

As between you and us, you retain all rights in Customer Data. You grant us the rights necessary to host, process, transmit, and display Customer Data solely to provide, maintain, and improve the Service and to secure and support it.

If you provide suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without obligation.

Suspension and Termination

We may suspend or terminate your access to the Service (in whole or in part) if we reasonably believe:

  • you violated these Terms;
  • your use poses a security risk, legal risk, or operational risk to the Service, other users, or third parties;
  • you fail to pay fees when due (if applicable).

You may stop using the Service at any time. Termination does not relieve you of obligations that by their nature should survive (including payment obligations, disclaimers, limitations of liability, indemnification, and dispute resolution provisions).

Disclaimers

THE SERVICE (INCLUDING ANY VM, OPENCLAW INSTALLATION, HARNESS, MARKETPLACE TOOLS, AND OUTPUTS) IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BULK STUDIO OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US $100) IF YOU HAVE NOT PAID ANY AMOUNT.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Bulk Studio and its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from or related to:

  • your use of the Service, OpenClaw, Marketplace Tools, or Third-Party Services;
  • your Customer Data;
  • your violation of these Terms or applicable law;
  • your infringement or misappropriation of any third-party rights.

Dispute Resolution; Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

You and Bulk Studio agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively through binding arbitration, rather than in court, except as described below.

The arbitration will be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA) and will take place in Cheyenne, Wyoming. The arbitrator’s decision will be final and binding, and judgment may be entered in any court of competent jurisdiction.

Class Action Waiver

You and Bulk Studio agree that any proceedings to resolve disputes will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Exceptions

Notwithstanding the above, either party may seek equitable relief in court for infringement or misappropriation of intellectual property rights.

Changes to These Terms

We may modify these Terms from time to time. When we do, we will update the “Last Updated” date and may provide notice via email or within the Service. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.

General Provisions

Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Bulk Studio regarding the Service and supersede all prior agreements.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any right or provision will not be deemed a waiver of that right or provision.

Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without your consent in connection with a merger, acquisition, or sale of assets.

Force Majeure

Neither party will be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Contact Us

Questions about these Terms:

  • Bulk Studio (d/b/a MissionClaw)
  • 447 Broadway, 2nd Floor #1138, New York, NY 10013, United States
  • Email: contact@bulk.studio

Related Policies: Privacy Policy | Cookie Policy